Refund policy

Returns:

You may return or exchange most new, and unused and unopened items within fourteen (14) days from purchase. If fourteen (14) days have gone by since your purchase, we can’t offer you a refund or exchange. To be elgible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging. To complete your return we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. We will do our best to rectify the situation. Please email info@ginagant.com to initiate the return or exchange process.